Seller
Great to deal with, goes above and beyond for his clients! Made the stressful period of selling a house and settlement a breeze by always being there to help out and explain every step.
- Joel and Aoife
Bentley
17 Jun 2024
Owner
I can't think of anything to mention, overall, it has been an easy process all the way through.
Can You Please Provide A Testimonial: After previous less than desirable experiences with Property Managers, I have now discovered Maddy and her team and what an absolute pleasure to have done so!!! I couldn't be happier with the attention to detail, expert advice and ease the process of working with ACTIVE is. I now have two properties managed by ACTIVE and couldn't be happier!!! Would I recommend ACTIVE? - A resounding YES!!!
- Aaron
East Perth
23 May 2024
Seller
Both Aaron and Maddy were exceptional to deal with. We knew from day 1 our sale was in the best hands. Thank you both as the sale surpassed our expectations and the experience was seamless and enjoyable.
- Tania and David
Success
17 May 2024
Buyer
We have been using Active Property Services for a number of years across all areas of their business.
Their professionalism and communications when buying and selling a property has been second to none.
On each occasion, buying or selling we have felt like we have walked away achieving our desired result.
We have recently rented out our family home and feel that it couldn't be in better hands. From the tenant selection process to their thorough routine inspections, we have never had a problem with their services or clients.
- Sam Cooper
South Guildford
17 May 2024
Buyer
I cannot recommend Arron and Active Property Services enough. Quite simply, we would not be in our own house if it was not for him. Living in the Pilbara made it near impossible to view homes. Arron was available to inspect homes and give us his unbiased advice on each property. It was exactly what we needed. Within 6 weeks, Arron helped us secure our house, going up against 20 other offers! Thank you so much Arron.
- Elisha and Matthew
Mount Pleasant
15 Apr 2024
Tenant
Maddison's service was excellent, I have no points to suggest for improvement.
Can You Please Provide A Testimonial: I was warmly welcomed at the inspection. Maddison answered my questions and guided me through the application process. She quickly got back to me with the news that I had been selected to rent the apartment. In the following days, she instructed me on the procedure and answered all my questions. My experience was excellent.
- Milena
South Perth
10 Apr 2024
Seller
Arron from Active Property Services exceeded all expectations in selling our investment property. His market insight, strategic approach, and exceptional communication skills were evident throughout. Arron's professionalism and dedication made the process seamless. His negotiation skills maximized the property's value. We highly recommend Arron for his unwavering commitment to client success and expertise in navigating the real estate landscape. Grateful for an outstanding experience with Active Property Services.
- Elizabeth
16 Jan 2024
Owner
This was a brand new experience for me, I didn’t know what to expect. Maddy was amazing, stepped me through everything. Excellent communication throughout. Performed above & beyond!
- Laura
03 Aug 2023
Tenant
Maddy and her team have been fantastic to deal with and made the rental application process experience very seamless. Top service and very professional.
- Mason
09 Jun 2023
Buyer
We had Arron sell us a property in Mandurah and couldn’t fault his most professional and more importantly positive attitude. It’s a shame most real estate agents are not half as good as this guy. The only down side is I wish he could have sold my property, as now I realise the bar can be set so high. Massive thanks to you Arron
Erskine
05 Jun 2023
Seller
Thank you to Arron and Maddison at Active Property Services you have been amazing in managing the sale of my house and the purchase of my new home. I would highly recommend Arron who has been extremely thorough throughout the whole process providing excellent communication and support. He went above and beyond to make the transition of moving house smooth which I am very grateful for. I couldn’t be happier of the outcome of my home buying experience.
- Helen
Currumbine
15 May 2023
Tenant
ACTIVE Property Services were great to deal with when trying to find a rental property in Perth. Kept in touch with me every step of the way, from inspection times to application to move in. Would highly recommend their services as I am definitely happy with their assistance when finding a property.
- Ryan
07 Mar 2023
Tenant
Maddison and her crew are excellent & always keeping us in formed with everything that’s is going on.
- Kym
27 Feb 2023
Seller
From start to finish, Arron's service was outstanding, and his professionalism and expertise exceeded all expectations.
Throughout the sales process, Arron was proactive, responsive, and always available to answer any questions or concerns. He kept me updated every step of the way. What stood out to me was Arron's commitment to getting the best result for me. At every stage I felt heard and not pressured on such a big decision. I look forward to working with Arron again.
- Andrey
27 Feb 2023
Seller
Highly recommend ACTIVE Property Services. They have sold and managed several properties for me and also assisted with buying. Dealing with ACTIVE Property has been the easiest part of owning property. They are professional, diligent, extremely hard working and have gone above and beyond for both myself and my tenants. Thanks to the team at ACTIVE,
including Maddy, Arron, Hayley and Nathan.
- Steve
27 Feb 2023
Seller
ACTIVE Property Services are a great team of professionals who are dedicated to the interests of their client.
- Denise
13 Feb 2023
Buyer
Fast, friendly and efficient. Outstanding overall. I have no hesitation in recommending Arron and his team.
- Joseph
08 Feb 2023
Buyer
Arron and the team provided a really great experience as we purchased our property. Their communication was excellent and they proactively followed up with everything to make sure we were kept up to date. They went out of their way to make sure that everything went to plan. Highly recommended.
- Cat and Dylan
Doubleview
07 Feb 2023
Seller
Arron has extensive knowledge of the current housing market and his professionalism made our home sale quick and easy.
- Debbie
26 Oct 2022
Seller
Arron was helpful and informative. Our property was sold within a month. Would highly recommend Arron 🤗
- Helena
21 Sep 2022
Buyer
ACTIVE Property Services were brilliant to deal with. Prompt with their comms, very pleasant in person and importantly, they were realistic. Definitely recommend.
- Mark and Tracey
05 Sep 2022
Owner
I'd highly recommend ACTIVE Property Services to anyone wanting to manage their rental property portfolio. Their service is always prompt and reliable.
- Tibor
22 Aug 2022
Tenant
I thought that the process was very clear and helpful in a stressful environment of apartment hunting. Maddison Smith in particular was very helpful.
- John
15 Aug 2022
Owner
ACTIVE Property Services are ACTIVE by name and by nature. They ACTIVEly deal with tenant and landlord requirements, requests and emergencies. They are proACTIVE in tenant selection reducing vacancy rate to a minimum. Maddy leads an approachable and professional team, which make them an attrACTIVE choice for your property management.
Regards
John Castle
Landlord for 5+ years with Active Property Services.
- John Castle
15 Aug 2022
Seller
Arron and the Team provided fast efficient and a quality service. Not only did they achieve our expectation with the sale it was finalised in record time. If you are like us and have no time yet are keen to sell then, this Property Team will not fail you. I pretty much did nothing except provide my bank details.
- Tania
29 Jun 2022
Seller
Service was excellent, Arron and Hayley were professional, but friendly and very, very helpful. We definitely recommend them.
- Howard and Lynn
14 Jun 2022
Seller
We had been using ACTIVE to manage our investment property in Mandurah for the last few years and were so impressed with their service we decided to give them the opportunity to sell the property. Arron and the team went above and beyond to assist us with the sale. We were impressed by their support and guidance throughout the process and consistency with keeping us informed along the way. We cannot recommend them enough!
- Ewan and Jess
08 Jun 2022
Seller
We had been using Active to manage our investment property in Mandurah for the last few years and were so impressed with their service we decided to give them the opportunity to sell the property. Arron and the team went above and beyond to assist us with the sale. We were impressed by their support and guidance throughout the process and consistency with keeping us informed along the way. We cannot recommend them enough!
- Jess Dickson
Greenfields
07 Jun 2022
Seller
From even before signing up with ACTIVE Property, Arron and Nathan were professional and efficient. Communication was outstanding and never left us wondering. Arron sold our property for above asking price and within the time frame discussed. Thankyou to the team at ACTIVE Property Services
- Kayne
02 Jun 2022
Owner
We have been with Active for a number of years now. Can't fault their service!
If you need a property manager no need to call anyone else, just call them
- Mark and Jacqui
12 Apr 2022
Seller
As living abroad the process was not sounding easy to deal with. ACTIVE Property immediately put my mind at ease once I got them on the job, and in a short time they had success. Cant thank the team enough.
- Brendan
Madora Bay
16 Feb 2022
Seller
ACTIVE Property Services were so easy to deal with and went above and beyond to sell our property and to ensure everything went smoothly, I highly recommend them .
- Julie
09 Oct 2021
Seller
We could have gone with a number of agencies but chose ACTIVE Property Services through feedback and recommendation , we couldn’t have been happier with the outcome. Our property sold very quickly and the price was above expectation. We had great personal service and didn’t need to follow up on anything. We were kept informed with every step!
- Steve and Wendy
05 Oct 2021
Investor
The ACTIVE Property Services team is very professional and knowledgeable. Nathan and Arron are experts in all aspects of the property market. I was very happy with the services that they provided. I am truly fortunate to have them managing the sales for my properties as well as the purchase. I would highly recommend ACTIVE Property Services to anyone who is considering selling or buying properties in Perth!
- Danica
15 Jun 2021
Seller
Arron and the team from ACTIVE Property Services were an absolute pleasure to work with. Clear and open communication great follow up and a very friendly efficient service. Thank- you
- Stuart and Jennifer
14 Jun 2021
Owner
Ever since changing over Real Estate agencies to ACTIVE, our experience of having an investment property has dramatically improved. Maddy and Cydney have been amazing from selecting the right tenants, managing all aspects of the property including general maintenance and follow up as well as dealing with insurance claims in a prompt and professional manner. We cannot recommend their services enough.
- Jessica
25 May 2021
Tenant
Not a request for anything, just wanted to say thank you for your help and making things so easy. It’s my first night in the house and the place is so beautiful and clean
- Shannon
19 Apr 2021
Tenant
Cydney has been the best... she has been continuously in touch and very helpful, courteous, informative, best ever communication & customer service. Also has great patience, all in all I can say she is a great asset to your company.
- Paresh
16 Mar 2021
Owner
The whole team have been absolutely amazing i could not recommend ACTIVE Property Services enough! They accommodated to all our needs, very informative and just humble & lovely people in general.
- Tahnee and Michael
07 Mar 2021
Property Manager
I just wanted to say thank you to your lovely property manager Cydney, who had the courtesy to call me back after we were cut off unexpectedly as I called for a rental reference. I just wanted to pass on directly to you, my gratitude and commend Cydney for the great work. She was able to help me with my enquiry and was extremely polite and professional and is a credit to your agency!
- Michelle
12 Feb 2021
Owner
Really happy with the service I receive from the Active Property Services Team!
Having an investment property interstate can be so stressful but I know the Active team have everything under control and always keep me informed, so I can rest easy knowing things are taken care of!
- Dee
17 Dec 2020
Owner
I can highly recommend Active Property Services professionalism and efficiency in all areas of service that they provide not only to me but to my tenants as well.
- Julie
17 Dec 2020
Tenant
Active Property Services have been hands down the best agents we have had.
- Mark
17 Dec 2020
Owner
Our tenants have endured so much during the year, and that's Covid aside, there has been huge issues with our house. Active have always kept us informed and get on to all dramas very quickly. 👏
- Mark
12 Dec 2020
Tenant
ACTIVE Property services is by far the most efficient and helpful agents we have had. They are proactive in maintenance, they return phone calls and emails quickly, and are so friendly and always happy to help with anything. Having always rented, we say a lot how lucky we are with our current agency as compared to all of our past ones. We are always impressed with the service provided and don’t want to move!
- Tamara
10 Dec 2020
Owner
Active Property Services has surpassed our expectations in every aspect. What surprised us the most is the way they went out of their way to secure a tenant for us even before our first home open! Highly recommend their services to everyone!
- Natalie
10 Dec 2020
Property Investor
We switched to ACTIVE from another unsatisfactory managing agent a few years ago, we now have 4 properties managed by ACTIVE. They have offered us a hassle free management service from day 1, especially at the difficult time of changing tenants. We would highly recommend their service to anyone wanting hassle free investment management.
- Mark
10 Dec 2020
Tenant
Thank you, Cydney, Maddy and the team at Active Property Services for the last two years. You have definitely set a high expectation for us as renters with the great quality of service and care for both tenant and owners.
- Brett
10 Dec 2020
Property Owner
We had never rented our house out before so we were a little sceptical about putting it on the rental market and in the hands of a real estate company. We tried our local real estate company but we didn't really feel the vibe from them at all. A friend suggested that we try ACTIVE Property Services and boy are we so grateful that we did.
My husband and I have secured employment in the north-west and needed to find a company that would help us rent our property out from afar. From the moment I rang ACTIVE Property Services, I was met with Maddison, a friendly, positive, professional young woman who listened to our needs and went to work immediately to ensure they were met.
Maddison was always contactable and very approachable and we are truly grateful on how effortlessly it was to work with her. We want to thank you Maddison and your team for working so diligently to ensure our house was rented out. We were super impressed on how quickly it was rented and also on how you seem to take out all that real estate jargon as these two things were very important to us.
So thank you once again Maddison and everyone from ACTIVE Property for being so accommodating and providing us with a lovely tenant so quickly and making our outcome of renting out our home a success. We would highly recommend ACTIVE Property Services to the people we know.
- Nick & Lisa
26 Aug 2020
Buyer
Like most buyers I know if a property I’ve just viewed is the ‘right one’...no amount of persuasion from an agent is going to sway me one way or the other. Arron was helpful without being pushy, he always responded to emails promptly and was quick to provide the information I requested.
Ultimately, I was very happy with the purchase of our property and would recommend the services of Arron & the team at Active Property Services.
- Catherine Beaumont
Applecross
14 Jan 2020
Owner
So so impressed with Active Property Services! Leased on the first home open.. and with an applicant offering above asking price! Your honesty, professionalism and efficiency has been amazing... Thank you so much again.
- Lauren and Rhys
19 Dec 2019
Seller
Arron was incredibly easy to work with, dedicated and understood our needs. Would recommend Active to anyone looking to sell or rent their home.
- Brooke and Brett
Mandurah
19 Dec 2019
Buyer
Arron provided us with excellent service when purchasing our new home. Arron is very down to earth, honest, approachable, helpful and friendly. Thoroughly enjoyed our dealings with Arron and would highly recommend Active Property Services to anyone seeking a good agency.
- Rachael and James
Attadale
10 Dec 2019
Owner
Highly recommend this excellent company with very helpful property managers. Best experience with a property management company in my time of owning properties.
- Steve
06 Dec 2019
Tenant
One of the best property agents/services we have ever used.
- Mark
06 Dec 2019
Owner
I would truly recommend Active Property Services to anyone. Their service, honesty and ability to deliver has been second to none.
I have had many real estate firms and property managers over the years managing my properties and Active Property Services smashes them out of the park.
- Michael
04 Dec 2019
Owner
Very good! Honest advice on maintenance issues and whether a professional or a handyperson can do the job.
- Caron
04 Dec 2019
Tenant
I would be honest and tell them the truth and say active property has great property management, very honesty, reliable and always great communication.
- Tameisha
03 Dec 2019
Tenant
Really professional and prompt when issues arise
- Margaret
03 Dec 2019
Owner
Active Property Services have been outstanding at managing my property. Maddy and her team have gone above and beyond to facility getting my property to work for me. Maddy is an extremely effective manager and has a pleasure to deal with. Thanks and keep up the great work.
- Stewart
03 Dec 2019
Owner
I often tell our friends and family that we haven’t had any issues since we transferred our management over to your business and we are very happy with the service we receive.
- Jessica
03 Dec 2019
Owner
The service we’ve received over the last 3 years with active property services has been nothing short of amazing. From receiving phone calls back within a few hours, email responses within the day or Maddison and the team liaising with a very difficult strata company to ensure a positive, smooth and quick resolution for both us and the tenant. The best service across the board and an absolute pleasure to have managing our property.
- Molly
03 Dec 2019
Tenant
From the start of our lease at our previous apartment, which was also through Active and Maddison, she has been outstanding and has gone above and beyond to help us! She was able to assist us in rushing the application and approval for that apartment which happened in mere days from application to move in, and she also helped us with transferring from that apartment to the current one under the same owner, with minimal effort! Maddison is an outstanding property manager and is well deserving of this award!
- Jamie
06 Jun 2019
Tenant
Excellent.
- Poonam
06 Jun 2019
Tenant
Amazing easy relaxing an goes above and beyond
- Katie
06 Jun 2019
Tenant
Excellent
- Obafemi
06 Jun 2019
Tenant
Great real estate, happy to work with our fifo rosters to sort out any issues.
- Tamara
18 Dec 2017
Property Investor
Treats your home like their own.
- Anna
13 Dec 2017
Tenant
Very very good, can't fault and I'm very happy
- Michael
11 Dec 2017
Tenant
Completely positive, and you feel like an important tenant. Communication is super fast, and loved getting the bottle of sparkling when the lease was signed!
- Caroline
06 Dec 2017
Tenant
Active Property Services was truly amazing. They made everything easy to do and understand. They absolutely delivered what they promised up to 100% standard and I’m happy with my home now.
- Huy
05 Dec 2017
Happy Tenant
Amazing. It's been such a different experience to rentals in the past. You know that Maddy and the team are just as much on your side and not out to get as much money out of you as possible. They make it possible to relax a little and really make your place feel like home. Would highly recommend. The incentives to be loyal are AWESOME as-well.
- Lexi
05 Dec 2017
Property Investor
I would say that you won’t find anyone better. Renter or owner would love using your company. Stress free, and reliable.
- Lesley
03 Dec 2017
Property Investor
I would and do highly recommend you guys.
- Jim
03 Dec 2017
Property Investor
Highly recommended and easy to deal with.
- Trent
30 Nov 2017
Happy Tenant
Great! Never have had an issue with our rental any time I contact Maddison she is quick to respond to any of my needs
- Larissa
29 Nov 2017
Property Investor
Utilise Active Property services
- Philip
29 Nov 2017
Trades Person
Great, always pleasant to talk to.
- Lee
29 Nov 2017
Property Investor
Could not ask for a more friendlier efficient service..... always ensures the tenant and owner are looked after.... win win
- Dot
29 Nov 2017
Tenant
Great
- Sonali
29 Nov 2017
Tenant
They have been amazing, we have had no issues and would defiantly recommend Active Property Services.
- Justin
29 Nov 2017
Tenant
I have dealt with many Real Estate Agents over the years, and I believe that Maddy from Active is one of the best agents that I have had the pleasure of dealing with! Maddy was always polite, super friendly and extremely helpful. Nothing was too much trouble and she acted professionally and always in the best interests of both tenant and landlord. I wish all agents were like Maddy!! :)
- Pauline
29 Nov 2017
Trades Person
It is great and I can recommend you
- Peter
29 Nov 2017
Happy Tenant
Active property services takes all the stress out of renting. They are quick to respond and always ensure the needs of their tenants are met. Couldn’t recommend a more efficient and friendly real estate company! Will stay with Active until we are ready to buy our own home.
- Emily
29 Nov 2017
Tenant
Have already told people about your excellent, friendly service.
- Jason
28 Nov 2017
Property Investor
Maddy is great to work with!
- Julian
28 Nov 2017
Property Investor
What I appreciated most was you would open my unit at a time to suit a prospective tenant and this was a few times early evening and not at a one of time at a not suitable for everyone to veiw make it or miss out attitude
- Julie
28 Nov 2017
Property Investor
Active are exactly that, active in my property management!
- John
28 Nov 2017
Tenant
Excellent
- Rekha
28 Nov 2017
Trades Person
That from experience Maddison & the team go above and beyond to please all parties. A great peace of mind.
- Kristie
28 Nov 2017
Tenant
Very good
- Mandeep
28 Nov 2017
Property Investor
Friendly and professional
- Les
28 Nov 2017
Property Investor
I would say you are a hard working team that try to accommodate your needs but make sure requirements are clearly communicated.
- Alana
28 Nov 2017
Tenant
Excellent
- Ravi
28 Nov 2017
Property Investor
So far excellent experience but are yet to have full dealings with your agency.
- Jessica
27 Nov 2017
Trades Person
Friendly, professional and attention to detail. I would trust Active with my property for sure.
- Ryan
22 Nov 2017
Property Investor
Excellent, Prompt, Professional.
- Andrey
19 May 2017
Property Investor
Good and easy to deal with, like friendships
- Trent
17 May 2017
Property Investor
Thus far it's been a very positive experience. Good attention to detail with thorough answers to questions. General enthusiasm about the job. Quick to respond.